Frequently Asked Questions

Scale Safe syncs directly with your live Shopify data. It takes your last 30 days of sales velocity and subtracts all the hidden costs — Target Ad Spend, COGS, fulfilment, gateway fees, and returns. This reveals your true cash banked per order. The engine then checks your inventory levels to warn you before you scale a product into a stockout.

Your $49/month subscription is handled 100% securely through Shopify's native billing system. The charge is simply added to your standard monthly Shopify invoice. You can cancel at any time with one click by uninstalling the app — no questions asked.

No. Scale Safe operates on a Target CPA (Cost Per Acquisition) model. You input the average amount you are willing to spend to acquire a customer for a product, and the engine stress-tests your margins against that number. This keeps the app fast and avoids buggy ad-account integrations.

No problem. The engine uses Shopify's internal Variant IDs to track products accurately behind the scenes. Every product is assessed correctly regardless of whether a SKU has been assigned in your Shopify admin.

Not at all. Scale Safe runs purely in the backend of your Shopify Admin dashboard. It does not inject any code, scripts, or pixels into your live customer-facing store. It has zero impact on your page load speed.

Sometimes a product is technically profitable but the margin is dangerously thin — for example, making very little on a high-ticket item. The engine is designed to automatically flag products where profitability is marginal, keeping you safe from sudden ad cost spikes or supplier price increases that could instantly push a product into loss.

Scale Safe runs in real-time. Whenever you load or refresh the dashboard, the engine fetches your latest 30 days of orders, inventory, and refunds directly from Shopify. There is no waiting for nightly syncs — the numbers you see are always current.

Shopify's default dashboard often includes taxes, shipping fees collected from the customer, or pending payouts. Scale Safe strips away the noise and looks strictly at your net product revenue before deducting costs — giving you a more accurate picture of your true cash flow.

Your billing transitions seamlessly to the $49/month plan via Shopify's secure billing system. You will not lose any data, dashboard settings, or custom SKU overrides. If you uninstall the app before the 7 days are up, you will not be charged anything.